Market Research and Feasibility Study for Logistics in Dubai UAE and KSA

The logistics industry plays a crucial role in facilitating global trade and economic development. The Gulf Cooperation Council (GCC) region, strategically located between Asia, Europe, and Africa, has emerged as a major logistics hub serving diverse industries.

This study examines the feasibility of establishing a new logistics services company to capitalize on the growing demand and immense business potential in the United Arab Emirates (UAE) and the Kingdom of Saudi Arabia (KSA).

The UAE, especially Dubai, has transformed itself into a global logistical gateway by investing heavily in world-class air, maritime, and surface transportation infrastructure. Similarly, Saudi Arabia has recognized logistics as a strategic priority and is enhancing its capabilities through massive infrastructure projects and economic cities.

The objectives of this study are:

  • To assess the market size, growth prospects, and dynamics of the logistics industry in the UAE and KSA
  • To understand customer needs, distribution patterns, and target industry verticals
  • To evaluate the competitive landscape and the potential for a new entrant
  • To define the optimal operating model spanning transportation, warehousing, technology, and network design
  • To analyze the financial viability including costs, revenues, profitability, and investment returns
  • To identify critical success factors, risks, and develop a roadmap for implementation

Leveraging in-depth market intelligence, financial modeling, and subject matter expertise, this study aims to provide comprehensive insights to support strategic decision-making regarding the pursuit of logistics business opportunities in these thriving Gulf markets.

The research encompasses a holistic view considering economic, regulatory, technological, and operational factors impacting the logistics sector’s evolution. The findings will help determine if establishing a new regional logistics provider is an attractive, sustainable, and profitable business venture.

Market Analysis for Logistics in Dubai UAE and KSA

Market Size and Projections The GCC logistics market was valued at $49 billion in 2021 and is projected to grow at a CAGR of 6.4% to reach $72 billion by 2027 (Source: Frost & Sullivan). The UAE logistics market was estimated at $27 billion in 2021, while Saudi Arabia’s market was valued at $35 billion (Sources: Dubai Statistics Center, Saudi Logistics Hub).

Key Growth Drivers

  • Growth of regional trade, manufacturing, and e-commerce
  • Investments in transportation infrastructure (ports, airports, rail, roads)
  • Initiatives to establish logistics hubs and economic zones
  • Adoption of advanced logistics technologies and automation

Market Segments By Service Type: Transportation (38%), Warehousing (28%), Value-Added (19%), Other (15%) By Industry: Retail (25%), Manufacturing (22%), Energy (18%), Other (35%) By Geography: UAE (38%), Saudi Arabia (28%), Rest of GCC (34%)

Industry Trends

  • E-commerce explosion driving demand for last-mile delivery
  • Focus on supply chain visibility and real-time tracking
  • Adoption of robotics, automation, and autonomous vehicles
  • Emphasis on sustainability and reducing carbon footprints
  • Demand for integrated logistics solutions and 4PLs

Competitive Landscape: The logistics market has global players like DHL, DB Schenker, Agility as well as strong regional players like Aramex, NAQEL, RSA Logistics. Key competitive factors are pricing, reliability, geographic reach, and value-added services.

There are opportunities for new specialist/niche players or comprehensive integrated 3PL providers to gain market share through differentiation, strategic partnerships, and robust technology platforms.

Regulatory Environment

  • Trade policies, customs duties, and import procedures
  • Transportation regulations – licensing, taxes, emissions standards
  • Labor laws around workers’ rights and quotas
  • Corporation setup and operation regulations in free zones

SWOT Analysis for Logistics in Dubai UAE and KSA


  • Strategic location as a regional logistics hub connecting East-West trade routes
  • World-class air, sea, and land transport infrastructure in the UAE and Saudi Arabia
  • Availability of low-cost labor for logistics operations
  • Ability to access locations through free trade zones and economic cities
  • Adoption of advanced logistics technologies and automation
  • Potential for strategic partnerships with local companies


  • Lack of established brand reputation and customer base in the region
  • Limited availability of experienced local logistics management talent
  • Higher operating costs compared to some other regional hubs
  • Over-reliance on expatriate labor and associated challenges
  • Gaps in multimodal transportation connectivity within the GCC
  • Limited availability of modern warehousing space outside major hubs


  • Growth of regional manufacturing and re-exports driving logistics demand
  • Booming e-commerce sector requiring sophisticated fulfillment capabilities
  • Government initiatives to attract investments into logistics parks/clusters
  • Ability to provide value-added services like packaging, assembly, testing etc.
  • Adoption of technologies like automation, visibility tools, analytics by customers
  • Expansion opportunities into nearby high-growth African markets


  • Intense competition from global and regional established logistics companies
  • Threat of trade tensions, tariffs, and protectionism impacting cross-border flows
  • Geopolitical instabilities leading to disruptions and uncertainties
  • Rising fuel prices and volatility impacting transportation costs
  • Shortage of affordable industrial land and real estate in prime locations
  • Difficulties in retaining talent due to transient expatriate workforce

The SWOT analysis highlights key strengths to leverage like the strategic location while proactively addressing weaknesses related to lack of experience and high costs. There are significant opportunities but also risks that will need to be carefully managed.

Operations Plan for Logistics in Dubai UAE and KSA

Location Analysis and Site Selection: Optimal locations will be evaluated based on proximity to major transportation nodes, availability of labor and real estate, tax/duty incentives, and ability to serve key regional markets and industries.

Primary location options under consideration:

Dubai, UAE

  • Based in a free trade zone like Dubai Logistics City or Jebel Ali Free Zone
  • Access to Jebel Ali seaport, Al Maktoum airport, interconnected highways
  • Serve UAE and northern Gulf markets

Riyadh, Saudi Arabia

  • Based in an economic city or logistics zone
  • Access to King Khalid International Airport, dry ports, GCC rail network
  • Serve Saudi market and ability to expand into wider Middle East

Multi-site operations across both hubs may eventually be pursued.

Transportation Management

  • Contract logistics services providers for trucking, air, and ocean freight
  • Develop dedicated fleets (trucking, air cargo) for high-volume core lanes
  • Implement transportation management system for route planning, optimization, and visibility

Warehousing and Distribution

  • Lease modern, multi-client warehouses capable of serving different industries
  • Implement warehouse management systems for inventory, space optimization
  • Capabilities: cross-docking, multi-channel distribution, value-added services
  • Explore building/owning warehouses in the long-term at strategic locations

Technology Platform

  • Best-of-breed solutions for transportation, warehouse, labor management etc.
  • Visibility platforms and control tower for end-to-end supply chain tracking
  • Integration with customer systems, providing transparency and analytics
  • Adoption of automation and robotics pilots based on volume

Fleet Management

  • For dedicated assets – select efficient trucks, aircraft, optimize routes, implement telematics
  • For outsourced carriers – vet based on reliability, compliance, capabilities

Partnerships and Outsourcing

  • Logistics service providers for transportation services
  • Equipment providers for handling equipment, racking systems
  • Technology vendors for visibility, optimization, WMS, TMS etc.
  • Facility management, MEP contractors for infrastructure services

Organizational Structure

  • Hub-based leadership and operations teams
  • Centralized support functions – IT, Finance, Procurement, HR
  • Cross-functional expertise – Transportation, Warehousing, Customs
  • Continuous training and development of staff and management

Market Research and Feasibility Study for Logistics in Dubai UAE and KSA

Implementation Roadmap for Logistics in Dubai UAE and KSA

The rollout of the new regional logistics business will follow a phased approach:

Phase 1 (0-9 months)

  • Finalize location(s) and establish legal entities
  • Negotiate infrastructure, free zone, and operating incentives
  • Define organizational design and initiate key leadership hires
  • Conduct detailed facility design, layout, and infrastructure planning
  • Select and implement core technology platforms (TMS, WMS, Visibility)
  • Establish partnerships with service providers
  • Develop brand identity and go-to-market strategies

Phase 2 (6-18 months)

  • Complete facility construction and handover
  • Install material handling equipment and technology infrastructure
  • Initiate mass recruitment and comprehensive training programs
  • Pilot operations across transportation and warehousing
  • Onboard initial customers across target industry verticals
  • Refine operating processes based on learnings

Phase 3 (12-24 months)

  • Ramp up operations and increase facility utilization
  • Pursue additional capabilities – value-added services, fleets
  • Focus on quality execution, continuous improvement
  • Expand sales and business development initiatives
  • Scale up teams, systems, and processes as needed
  • Evaluate entry into additional locations if required

Key Milestones

  • M3: Go-live pilot operations
  • M9: Achieve initial operational cash flow break-even
  • M18: Reach targeted revenue and market share goals
  • M24: Deliver on profitability and ROI targets

Critical Dependencies

  • Securing strategic locations, facilities, and incentives
  • Timely technology implementation and integrations
  • Availability of logistics talent for ramping teams
  • Ability to build credibility and win key anchor customers

Success Factors

  • Operational excellence focused on reliability and efficiency
  • Cutting-edge technology driving visibility and optimization
  • Robust talent development and proactive change management
  • Rapid capability-building and ability to scale quickly
  • Agility and flexibility to adapt to evolving customer needs

This roadmap provides a structured multi-phase approach along with clear milestones to progressively establish successful logistics operations aligned with market demands, while actively mitigating potential risks through robust planning, partnerships, and execution.

Overall, the logistics sector in the UAE and Saudi Arabia is poised for substantial growth fueled by economic development, trade activities, infrastructure investments, and technology adoption – presenting opportunities for well-positioned new entrants.


Contact us today for a free consultation and let’s discuss how we can help you turn your Logistics vision into a sustainable success story.

Feasibility Study Services


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